North Point ComputersNorth Point Computers📍 Google Maps📇 Save contact(361) 494-0059
📞 (361) 494-0059·📍 1003 E. Main St., Alice, TX·🕒 Mon–Fri 9–5·🛡️ Locally owned since 2000
Remote Tech Support · Alice, TX · South Texas

Remote Business Tech Support in Alice, TX

Secure remote sessions to fix the fixable right now — Outlook, Windows updates, printer drivers, shared drives, VPN. No truck roll needed, no waiting until Tuesday.

Request a callback →Or call (361) 494-0059

What we fix remotely

Email & Outlook

Outlook won’t open, search broken, shared mailbox missing, password reset, mail rules misbehaving — most email problems are 15-minute remote fixes.

Printing & drivers

Printer offline, missing driver, “print to file” stuck, queue jammed. Remote cleanup and driver reinstall without a site visit.

Windows & macOS

Stuck updates, blue screens, slow boots, disk full, software crashes. We log in and fix it while you keep working on something else.

Shared drives & permissions

“I lost access to the H: drive” is almost always remote-fixable. We reset the mapping, fix permissions, confirm access.

VPN & remote access

Remote-worker VPN won’t connect, split-tunnel issues, domain auth failing from home — diagnosed over a quick remote session.

Malware & slow PCs

Pop-ups, browser hijacks, PCs that take 10 minutes to boot. Remote malware cleanup and performance tuning.

How remote sessions work

No always-on backdoor on your computers. When you call or request a callback, we send you a one-time link; you click it and we see your screen for that session only. You stay in control — watch the whole thing, and close the session whenever you’re done.

Frequently asked

Is remote support secure?
Yes. We use encrypted, session-based remote tools — no always-on backdoor. Every session is initiated by you clicking a one-time link, and you watch the screen the whole time.
What can you fix remotely?
Most day-to-day office IT — Outlook, Windows updates, printer drivers, shared-drive permissions, VPN connections, slow computers, malware cleanup, software installs. If we can’t fix it remotely, we’ll tell you quickly and quote an on-site visit instead.
Do I pay for remote support?
Managed IT clients get remote support rolled into their flat monthly rate. Non-managed clients pay hourly, typically less than a trip charge because there’s no drive time.
Can you support Mac as well as Windows?
Yes. macOS, Windows, and most business Linux. Printers and peripherals too.
Need a personal phone or home computer fixed?

That’s our walk-in shop, NPC Sales.

Go to NPC Sales →