What to do right now
Call us before you start unplugging things. A lot of POS problems are one setting, one cable, or one stuck update, and we can often spot it on the phone in a few minutes. If we can take a secure remote session, we do that next. If the problem is physical, a terminal, a printer, a switch, wiring, we drive out.
What we check
- The terminal itself. Frozen screens, boot loops, dead touchscreens.
- Receipt and kitchen printers that stopped talking to the system.
- Card readers and payment connections.
- The network behind it all. A bad switch or router takes every register down at once.
- The back-office computer or server the POS depends on.
We work on retail and restaurant systems across the Bend. If we have not seen your exact brand, we say so up front and find out fast.
How fast
Call during business hours and describe what stopped working. We tell you whether it can be fixed remotely or needs a visit, and when we can be there, before we roll.
Towns we cover
We take service calls in Corpus Christi, Kingsville, Orange Grove, San Diego, Beeville, Robstown, Calallen, Portland, and the towns in between.
After the fire is out
Once you are ringing sales again, it is worth asking why it went down. We can set up your POS the right way, put the network behind it on solid gear, and add backups so the next surprise is small. A lot of shops move to managed IT after their first bad register day.